Privacy Policy

The FreeSpeak Collective (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, purchase digital products, or book coaching sessions.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly

Name
Email address
Payment and billing details (processed securely by third-party providers)
Information submitted through forms (e.g., contact form, newsletter sign-up form)
Details shared during coaching sessions
Any information provided when purchasing toolkits or downloading digital content

Information collected automatically

IP address
Device and browser information
Website usage data
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Provide and deliver digital toolkits and resources
Process payments securely
Deliver 1:1 coaching sessions
Communicate with you about your purchases, bookings, or enquiries
Send optional newsletters, updates, or promotional information
Improve website performance, content, and user experience
Comply with legal obligations under New Zealand laws

We do not sell or rent your personal information to third parties.

3. Payment Processing

Payments for digital downloads, coaching sessions, or future courses are processed through secure third-party providers such as Stripe, PayPal, or the platform’s native checkout system.
These providers handle your payment information according to their own privacy policies.

We do not store your credit card details.

4. Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics or built-in website analytics) to understand how users interact with our site and to improve performance.
You can disable cookies in your browser settings at any time.

5. Sharing Your Information

We may share limited information with trusted third parties only when necessary, such as:

Payment processors
Booking or scheduling tools (e.g., Calendly, Acuity)
Email marketing platforms (e.g., Mailchimp)
Website hosting and analytics providers